Recall a recent workplace interaction and write a paper that…

Recall a recent workplace interaction and write a paper that summarizes the interaction. Include the following in your summary: •Noting information you read in Tannen’s article and the text, identify verbal communication patterns in the exchange. •Did you notice the influence of power in the communication? •Classify the communication as effective or ineffective and support your rationale. •Would you classify this as an intercultural communication exchange? Why or why not? •How do the relationships affect workplace communication?  Length: 5-7 pages not including title and reference pages.

Title: Workplace Interaction Analysis: Verbal Communication Patterns and Power Dynamics

Effective workplace communication is crucial for successful collaboration and productivity. This paper analyzes a recent workplace interaction, applying concepts from Tannen’s article and the course text to identify verbal communication patterns, examine power dynamics, assess effectiveness, explore intercultural aspects, and discuss the influence of relationships on workplace communication.

Verbal Communication Patterns:
In the observed workplace interaction, several verbal communication patterns were identified. Firstly, each participant exhibited different speech styles. One individual utilized a direct and assertive style, while the other preferred a more indirect and polite approach. This pattern aligns with Tannen’s article, which notes varying communication preferences among individuals based on cultural, gender, and social factors.

Additionally, the speakers displayed contrasting communication goals. One participant seemed intent on conveying factual information, maintaining a logical and concise communication pattern. Meanwhile, the other person emphasized building rapport and establishing connections, demonstrating a more engaging and expressive style. These differences in communication goals can be related to the cultural dimensions of individualistic versus collectivistic orientations presented in the course text.

Power Dynamics:
Power dynamics were evident in the workplace interaction. The participant using a more direct and assertive communication style displayed a higher level of dominance and perceived superiority. This aligns with the power theory proposed by French and Raven, where assertive and confident communication can be perceived as signs of power. In contrast, the participant utilizing a more indirect and polite communication style exhibited lower dominance and a tendency to defer to the more dominant individual.

Furthermore, the exchange revealed the influence of power hierarchy within the organizational structure. The person with higher authority demonstrated an expectation of compliance and adherence to established protocols, while the subordinate participant displayed deference and submissiveness. This power dynamic affected the flow and outcome of the communication interaction, as the lower-ranking participant’s suggestions were often overshadowed or dismissed.

Effectiveness of Communication:
The communication can be classified as moderately effective since both participants were able to convey essential information and reach a common understanding. However, the differing communication styles created challenges in achieving optimal effectiveness. The assertive style occasionally appeared confrontational, potentially hindering open dialogue and cooperation. The indirect style occasionally led to ambiguity and potential misunderstandings. Thus, while the primary objectives were met, aspects of the communication could be improved for enhanced effectiveness.

Intercultural Communication Exchange:
The observed workplace interaction can be classified as an intercultural communication exchange. Although both participants appeared to be from the same cultural background, their distinct communication styles and goals indicated different cultural orientations. Tannen’s article emphasizes that even within the same cultural group, individual differences can significantly influence communication approaches. In this case, the contrasting communication styles represented different cultural values related to directness, assertiveness, and collectivism versus individualism.

Relationships in Workplace Communication:
The relationships between individuals significantly impact workplace communication dynamics. In this interaction, the hierarchical relationship between the superior and the subordinate influenced the power dynamics and communication patterns observed. The power imbalance affected the subordinate’s willingness to express opinions freely and challenge ideas, potentially limiting the generation of innovative solutions. Additionally, the rapport-building goals of one participant influenced the overall tone and level of engagement in the interaction.

To enhance effective workplace communication, it is crucial to recognize and understand verbal communication patterns, power dynamics, intercultural aspects, and the influence of relationships. By being mindful of these factors, individuals can adapt their communication styles and strategies to foster open dialogue, collaborative problem-solving, and a positive work environment.