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DRO Contingency Worksheet


The DRO (Disaster Recovery and Business Continuity) contingency plan is an essential component of any organization’s risk management strategy. It outlines the measures and procedures that need to be taken in the event of a disaster to ensure the continuity of business operations and minimize the impact on the organization. This contingency plan is particularly crucial for organizations that rely heavily on information systems and technology for their day-to-day operations.

Purpose of the DRO Contingency Plan

The primary purpose of the DRO contingency plan is to provide a framework for effectively responding to and recovering from disasters, whether natural or man-made, that could potentially disrupt the organization’s operations. The plan identifies critical business and IT functions, outlines the steps required to recover these functions, and establishes responsibilities for carrying out these steps. By having a well-defined and comprehensive DRO contingency plan in place, an organization can minimize downtime and financial losses, maintain customer confidence, and comply with legal and regulatory requirements.

Components of the DRO Contingency Plan

1. Risk Assessment

An effective DRO contingency plan begins with a thorough risk assessment to identify potential threats and vulnerabilities. This assessment includes an analysis of both internal and external factors that could impact the organization’s ability to operate. Internal factors may include hardware failures, software glitches, or human errors, while external factors could encompass natural disasters, cyber-attacks, or power outages. The risk assessment should prioritize these risks based on their potential impact and likelihood of occurrence.

2. Business Impact Analysis (BIA)

The BIA is a critical component of the DRO contingency plan as it determines the potential consequences of a disruption on the organization’s operations. It involves identifying and prioritizing critical business functions, as well as quantifying the financial and operational impacts that may result from their loss. The BIA also establishes recovery time objectives (RTO) and recovery point objectives (RPO) for each critical function, which serve as benchmarks for the recovery process.

3. Recovery Strategies

Once the risks have been assessed and the critical business functions identified, appropriate recovery strategies can be developed. These strategies may include preventative measures to minimize the likelihood of a disaster occurring, as well as mitigating measures to minimize the impact if a disaster does occur. Common recovery strategies may involve implementing redundant systems and infrastructure, maintaining off-site data backups, or establishing alternate work locations.

4. Incident Response

The incident response phase of the DRO contingency plan focuses on the immediate actions that need to be taken when a disaster occurs. It outlines the roles and responsibilities of key personnel, establishes communication protocols, and provides guidelines for assessing the situation and activating the necessary recovery procedures. The incident response plan should include clear escalation procedures, contact information for key stakeholders, and guidelines for activating emergency services if required.

5. Recovery and Restoration

The recovery and restoration phase of the DRO contingency plan involves executing the strategies devised in the earlier stages to restore critical business functions and IT systems. This phase requires effective coordination and collaboration among various teams and departments within the organization. It includes activities such as data restoration, system configuration, application recovery, and user training. The recovery and restoration plan should also outline procedures for testing, validating, and documenting the recovery process.

6. Training and Awareness

To ensure the effectiveness of the DRO contingency plan, it is crucial to provide ongoing training and awareness programs to relevant personnel. This training should include familiarization with the plan, roles and responsibilities, and the execution of recovery procedures. Regular drills and exercises can help identify gaps and weaknesses in the plan and provide an opportunity for continuous improvement. Additionally, awareness programs can help in promoting a cultural mindset of preparedness and response to potential disasters.


The DRO contingency plan is an integral part of an organization’s risk management strategy. It provides a systematic approach for responding to and recovering from disasters, ensuring the continuity of critical business functions. By following the various components outlined in this plan, organizations can minimize the impact of disasters, maintain customer satisfaction, and comply with legal and regulatory requirements.